Consumer Dispute Dispute - Employment Section
All fields marked with (*) are mandatory


Personal Information

Customer Name *

Gender *
Date of Birth *
Contact Details

Mobile Number *
Email ID *
Identification Details

Identity Proof *
Identity Proof No. *
Service Request

Service Request
Dispute ID
Describe your query*
Remaining Characters :
UPLOAD DOCUMENT

When uploading documents, please note the following :

  • Ensure the documents are not password-protected.
  • Upload latest address proof wherein address and transactions are not older than 3 months from current date.
  • Upload documents with extension as PNG, JPG, JPEG, PDF etc.
  • Max. file size is 5MB per upload.
  • Max. 5 Attachments are permitted at a time.
UPDATE YOUR ACCOUNT INFORMATION
Help us address your complaint promptly by providing the following details to compensate for potential delays.

Why is this important?

  • In adherence to RBI guidelines, the resolution of your dispute or complaint is required to be completed within 30 days from date of receipt of the dispute either by the banks/financial institution and / or by TU CIBIL.
  • Failure of either the bank/financial Institutions and / or TU CIBIL entitles you to receive a compensation of ₹100/- for each day of delay from the bank/financial Institutions and/ or TU CIBIL (as applicable), shall be credited to the provided account details. This compensation framework becomes effective from April 26, 2024.
  • Disputes initiated prior to April 26, 2024 and subsequently closed will not fall under the provisions of this circular, and therefore, compensation will not be applicable.
  • As prescribed by RBI, you are mandatorily required to input your correct bank account information to register your complaint and raise a dispute or complaint. This will be shared with respective banks/financial institutions for compensation purposes at their end, if any.
  • As per RBI guidelines, the onus of providing accurate details will lie with the complainant and the banks/financial institution and or TU CIBIL will not be held responsible for any incorrect information provided by the complainant. To request any change in the provided account information you may write to customer support.
  • Kindly note that compensation is applicable solely to domestic or local accounts and is not valid for NRI accounts.
ENTER ACCOUNT INFORMATION

ID Type *
ID Number *

Account Holder Name *

IFSC Code *
Bank Name *

Bank Account Type *

Account Number *
Confirm Account Number *

You can only update these details until the closure of your complaint. Failure to update might lead you to forfeit the compensation.

Enter the characters shown in the image *