Consumer
Dispute
Dispute - Employment Section
All fields marked with (*) are mandatory
Personal Information
Customer Name
*
Gender
*
Select
Female
Male
Transgender
Date of Birth
*
Contact Details
Mobile Number
*
Email ID
*
Identification Details
Identity Proof
*
Select
PAN Card
Passport
Voters ID
Drivers License
Ration Card
Identity Proof No.
*
Service Request
Service Request
Dispute ID
Describe your query
*
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UPLOAD DOCUMENT
When uploading documents, please note the following :
Ensure the documents are not password-protected.
Upload latest address proof wherein address and transactions are not older than 3 months from current date.
Upload documents with extension as PNG, JPG, JPEG, PDF etc.
Max. file size is 5MB per upload.
Max. 5 Attachments are permitted at a time.
UPDATE YOUR ACCOUNT INFORMATION
Help us address your complaint promptly by providing the following details to compensate for potential delays.
Why is this important?
In adherence to RBI guidelines, the resolution of your dispute or complaint is required to be completed within 30 days from date of receipt of the dispute either by the banks/financial institution and / or by TU CIBIL.
Failure of either the bank/financial Institutions and / or TU CIBIL entitles you to receive a compensation of ₹100/- for each day of delay from the bank/financial Institutions and/ or TU CIBIL (as applicable), shall be credited to the provided account details. This compensation framework becomes effective from April 26, 2024.
Disputes initiated prior to April 26, 2024 and subsequently closed will not fall under the provisions of this circular, and therefore, compensation will not be applicable.
As prescribed by RBI, you are mandatorily required to input your correct bank account information to register your complaint and raise a dispute or complaint. This will be shared with respective banks/financial institutions for compensation purposes at their end, if any.
As per RBI guidelines, the onus of providing accurate details will lie with the complainant and the banks/financial institution and or TU CIBIL will not be held responsible for any incorrect information provided by the complainant. To request any change in the provided account information you may write to
customer support
.
Kindly note that compensation is applicable solely to domestic or local accounts and is not valid for NRI accounts.
ENTER ACCOUNT INFORMATION
ID Type
*
Select
PAN Card
Passport
Voters ID
Drivers License
Ration Card
ID Number
*
Account Holder Name
*
IFSC Code
*
Bank Name
*
Bank Account Type
*
Select Account Type
Saving
Current
Account Number
*
Confirm Account Number
*
I undertake that the bank account details provided by me, belong to me and are correct and accurate and the said account is a resident account in India. I understand that if the said details provided by me are incorrect and inaccurate the amount payable to me, if any, will be credited to the wrong account and TU CIBIL will not be responsible for the same in any form or manner. I further understand that any amount payable as compensation under the RBI Circular dated October 26, 2023 bearing No. RBI/2023-24/72 DoR.FIN.REC.48/20.16.003/2023-24 will be applicable only under the terms as contained in the said circular.
You can only update these details until the closure of your complaint. Failure to update might lead you to forfeit the compensation.
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CIBIL - Empowering You
